When you think about recruitment in London’s busy technical industries — like Facilities Management (FM), Mechanical & Electrical (M&E), and Construction — one name often stands out: Claire Hutchins. She isn’t just another recruiter posting job ads and matching CVs.
She’s someone who truly understands people, their goals, and what makes a workplace tick. For over 15 years, Claire has helped hundreds of professionals find jobs they love and helped companies hire people they can trust.
Who Is Claire Hutchins?
If you’ve ever spoken with Claire Hutchins, you’ll quickly notice something different about her. She listens, She doesn’t rush. She wants to know what kind of work makes you feel good, what sort of team you’d love to join, and where you see yourself growing.
Claire is a Principal Recruitment Consultant at GH Engage, a leading recruitment agency based in London. She focuses on roles that keep businesses running smoothly — administrative and support positions that often go unnoticed but are absolutely essential. These include jobs like Contract Support Administrators, Helpdesk Operatives, Document Controllers, and Facilities Coordinators.
Think about the people who handle schedules, keep projects organized, or manage building operations — those are the kinds of professionals Claire helps companies find every single day. She’s the bridge between talented individuals and the businesses that need them most.
A Career Built on Experience and Heart
Claire’s recruitment story began back in the mid-2000s, a time when LinkedIn was new and recruitment looked very different. She started her career at LJB & Co Construction Recruitment, where she focused on trades and labour roles. Those early years gave her a strong understanding of how the construction industry really works — from job sites to offices.
Later, she joined Randstad CPE, one of the biggest names in recruitment. Over more than seven years there, Claire worked her way up from Recruitment Consultant to Principal Recruitment Consultant, specializing in facilities management and soft services. She became known for her reliability, her clear communication, and her ability to “get it right the first time.”
By the time she moved to Kenna Recruitment Ltd, Claire had already earned a solid reputation. At Kenna, she worked closely with project managers, site managers, engineers, and quantity surveyors. Her attention to detail and focus on long-term relationships helped both candidates and employers trust her completely.
Then came her current role at GH Engage, where everything she’d learned over the years came together perfectly. Here, she built her own niche — focusing on the administrative and support roles that are the backbone of FM, M&E, and construction.
Why Administrative and Support Roles Matter
Many people think recruitment is all about hiring senior managers or engineers. But Claire sees things differently. She knows that every successful business needs a strong support team behind it.
Imagine a large office building in central London. Behind every smooth-running day, there’s a Facilities Administrator keeping maintenance on track, a Contract Support Administrator managing invoices and schedules, and a Helpdesk Operative making sure every small issue is handled quickly. Without them, things would quickly fall apart.
That’s where Claire Hutchins shines. She finds the people who keep these essential systems running — the ones who make sure buildings stay safe, teams stay organized, and clients stay happy. Her work doesn’t just fill positions; it strengthens entire organizations.
Her Approach to Recruitment
Claire’s recruitment style is simple but powerful — she treats every client and candidate like a real person, not just a number.
If you’re a job seeker, Claire wants to know your story. Maybe you’ve been in the same role for years and want a fresh start. Maybe you’re just beginning your career in facilities management. Whatever your situation, she listens carefully, offers honest advice, and helps you find roles that truly fit your skills and personality.
If you’re an employer, Claire takes time to understand what your company really needs — not just on paper, but in culture, attitude, and values. She doesn’t believe in quick fixes. She believes in lasting matches.
That’s why so many people in London’s FM and construction sectors trust her. They know she’s not just trying to fill a vacancy — she’s trying to make sure both sides succeed in the long run.
Life at GH Engage
At GH Engage, Claire’s role goes far beyond just placing candidates. She’s also a mentor, a leader, and a driving force behind the company’s growth in the technical recruitment space.
She often helps junior consultants learn the ropes, sharing what she’s discovered from over a decade of experience. She refines the firm’s hiring methods, makes them more efficient, and ensures every placement process runs smoothly.
Her work has even changed how people see recruitment in technical industries. By focusing on support roles, she’s helped companies understand that these positions are just as vital as senior management roles. This shift in perspective has made GH Engage a go-to agency for high-quality support recruitment in London and beyond.
Real Stories, Real Impact
What truly sets Claire Hutchins apart is the impact she has on real people.
One client, Holly Jones, said Claire found her CV and instantly knew she was the right match for a job. Within weeks, Holly had a new position and praised Claire’s honesty, patience, and understanding of the market.
Another candidate, Lauren Grove, shared that after trying multiple agencies, Claire was the only one who actually helped her get interviews — and a job she truly enjoyed. Stories like these are common for Claire. They show that her recruitment isn’t just about transactions — it’s about transformation.
Her clients often say that Claire brings back something rare in recruitment: integrity. She tells it like it is, communicates clearly, and genuinely cares about each person she helps.
Building Trust in a Competitive Market
London’s recruitment world can be fast-paced and intense. Many recruiters move quickly from one client to another, chasing numbers and targets. But Claire Hutchins takes the opposite approach. She believes that trust, care, and time lead to better results.
Over the years, this has helped her build a loyal network of professionals and employers who come back again and again. They know that when Claire is involved, things will be done properly — from the first phone call to the final offer letter.
Her understanding of the FM, M&E, and construction markets makes her an expert who can see both sides — what businesses need and what job seekers dream of. That’s why her placements often last longer, and why her clients describe her as someone who truly “gets it.”
Her Secret to Lasting Success
If you ask Claire what keeps her going after more than 15 years, her answer is simple — it’s about relationships. She believes that every job match starts with trust. When a candidate feels understood and a client feels heard, everything else falls into place.
Claire often says that recruitment isn’t about “selling” people to companies. It’s about finding balance — making sure both sides win. She spends time learning about each company’s culture, team style, and future goals. At the same time, she listens closely to what job seekers want — not just in pay or title, but in lifestyle and growth.
This honest and careful approach is why many companies in London’s Facilities Management (FM), Mechanical & Electrical (M&E), and Construction sectors come straight to her when they need someone new. They trust Claire Hutchins to get it right — not just fast, but right the first time.
A Fresh Look at the Recruitment Industry
The recruitment world can often feel cold and rushed. Many people have had bad experiences — sending out CVs and never hearing back, or getting matched with jobs that don’t fit. Claire wants to change that.
She focuses on what she calls the “candidate experience.” That means making every person feel valued, respected, and informed. From the first message to the final interview, she stays in touch, offers clear feedback, and guides candidates with honesty.
For example, if someone isn’t the right fit for a role, she still explains why and gives advice on what could help next time. Many candidates say this kind of honesty helped them grow and eventually land their dream job. That’s what makes Claire Hutchins stand out — she doesn’t disappear after sending your CV. She stays with you until you succeed.
Helping Companies Build Strong Teams
On the company side, Claire’s work makes a real difference too. Many of her clients are large property management firms, construction companies, or FM service providers running some of London’s most famous buildings.
She helps them find the kind of staff that keep everything running — Contract Support Administrators, Facilities Coordinators, Helpdesk Operatives, and many more. These are people who keep systems safe, paperwork accurate, and teams connected.
Claire’s placements often lead to long-term hires because she looks beyond skills. She matches people based on fit — the way they think, communicate, and work with others. In her words, “A great hire doesn’t just know the job — they make the team better.”
Technology Meets Human Touch
As recruitment becomes more digital, Claire has embraced new tools without losing her personal approach. She uses technology to make processes faster — things like smart CV searches, data-driven matching, and online interviews.
But she never lets tech replace the human side. “People don’t want to talk to robots,” she laughs. “They want to feel seen.” For Claire, technology should help recruiters save time, not replace real conversation.
Her balanced use of modern tools and genuine connection is one reason why GH Engage continues to stand out in 2025. While many agencies chase automation, Claire combines data with empathy — proving that the future of recruitment still depends on human understanding.
Teaching and Mentoring Others
Another part of Claire’s journey that often goes unseen is her work as a mentor. Inside GH Engage, she helps junior consultants learn how to build real relationships, communicate clearly, and think long-term.
Instead of focusing only on numbers or targets, Claire teaches her team that recruitment is about care. She often shares stories from her early career — times when a small act of kindness or honesty made a huge difference to someone’s life. These stories inspire her colleagues to slow down, listen, and remember that every CV belongs to a real person.
Her mentoring has helped GH Engage grow a team of recruiters who share her values — professional, thoughtful, and kind. Together, they’ve raised the bar for what good recruitment looks like in London’s competitive job market.
What People Say About Claire Hutchins
The feedback about Claire says it all. Her clients and candidates use words like “honest,” “patient,” and “amazing.”
Take Holly Jones, for example. She said that Claire found her CV and immediately saw her potential. Holly got the job — and said Claire’s guidance made the whole process easy and stress-free.
Another candidate, Lauren Grove, said she had tried many other agencies but only Claire Hutchins truly cared enough to follow through. Claire stayed in touch, gave useful updates, and eventually helped Lauren find the perfect job.
Stories like these show why Claire’s name has become a trusted one in recruitment. She doesn’t just match skills to job titles — she helps people believe in themselves again.
Why Her Work Matters Now More Than Ever
In 2025, the job market keeps changing fast. Technology, remote work, and new industries are reshaping how people build their careers. But one thing stays the same — the need for good people and honest connections.
That’s where professionals like Claire Hutchins make a real impact. She reminds everyone that recruitment isn’t just about filling a vacancy — it’s about shaping workplaces and helping lives move forward.
Her work keeps buildings running, teams connected, and businesses efficient. Behind every successful office or project, there’s someone like Claire helping things fall into place quietly and effectively.
Looking Ahead: The Future of Recruitment
Claire believes the future of recruitment will mix technology, empathy, and strong human insight. She’s already exploring smarter tools to improve hiring — from digital interviews to AI screening systems — but she knows they must serve people, not replace them.
Her focus for the future is clear: to keep improving how recruitment feels. She wants to make sure every candidate feels respected and every employer feels understood. As industries evolve, she plans to keep adapting, learning, and leading with care.
When asked what keeps her motivated, she smiles and says, “It’s simple. I love helping people find where they belong.” That single line sums up everything about her — honest, humble, and full of heart.
A Lasting Legacy in Recruitment
Today, Claire Hutchins stands as one of London’s most respected recruitment professionals. Her mix of experience, warmth, and vision continues to inspire both her clients and her colleagues.
She has proven that success in recruitment doesn’t come from speed or volume — it comes from understanding people. Every placement she makes carries a bit of her personality: patient, thoughtful, and sincere.
As she looks to the future with GH Engage, one thing is certain — Claire will keep setting higher standards for what recruitment can be. Her story reminds us that even in a fast-paced digital world, kindness, communication, and care will always matter most.
Because when recruitment is done the Claire Hutchins way, it’s not just about jobs — it’s about changing lives.
